The Elms Medical Centre.
The Elms Medical Centre
Appointments: 0161 766 2311
Enquiries: 0161 766 2662
Fax: 0161 767 9544
PLEASE NOTE THIS NUMBER IS NOT ANSWERED AND IS FOR TEXT CANCELLATIONS ONLY
152 PATIENTS DID NOT ATTEND FOR THEIR APPOINTMENTS IN MAY 2016
PLEASE ASK AT RECEPTION FOR A CONTACT INFORMATION FORM IF YOU WOULD LIKE TO JOIN OUR ONLINE GROUP
Please copy and paste the link below into your browser:
THE PRACTICE HAS DEVELOPED A QUESTIONNAIRE TO GATHER YOUR FEEDBACK TO ENABLE US TO IMPROVE SERVICES FOR OUR PATIENTS. PLEASE REFER TO THE PATIENT INFORMATION/ USEFUL DOCUMENTS SECTION. THIS CAN BE EMAILED BACK TO US AT :
PATIENT FEEDBACK SURVEY
Please see Section - Patient Information/Useful Documents for our new friends & family monthly survey.
The results will posted onto the website on a monthly basis.
The percentage of patients surveyed answering the question 'HOW LIKELY ARE YOU TO RECOMMEND OUR PRACTICE TO YOUR FRIENDS AND FAMILY' responded as follows:
EXTREMELY LIKELY 67%
NEITHER LIKELY OR UNLIKELY 0%
EXTREMELY UNLIKELY 0%
DON'T KNOW 22%
Please note that the Practice no longer operates a Sit and Wait appointment service. Emergency appointments are only offered following permission from a GP.
A GP may ring you before hand.
Please note if you require a Chaperone during your appointment please ask at the Reception Desk and this will be provided.
MORE GP APPOINTMENTS ARE NOW AVAILABLE FROM 5 LOCATIONS IN BURY
Your personal health records will be available to the GP who sees you. If you do not want your health record to be available in this way please contact a member of reception to opt out.
Appointments for this service are arranged through your own GP practice.
ONLINE APPOINTMENTS AND REPEAT PRESCRIPTION ONLINE ARE NOW LIVE - To register for Online Service please click here and follow the online 'How to Complete your Registration Guide', if you are already registered click here to login to VisionOnline
We do not process via the website any requests for items not on your repeat prescription. If the item you require is not on the white reorder form we kindly request that you contact the surgery for further advice or book to see a member of the clinical team. As a practice, the safety of our patients is important to us. We have made this small change to make requesting and issuing medication safer for YOU.
Coming Soon: PLEASE NOTE YOU WILL SOON BE REDIRECTED TO THE NEW WEBSITE 'Patient Services'
View your medication history/allergies and medical record ONLINE Please note that Photo ID must be seen prior to accessing this information
If you are feeling unwell? Remember Prestwich and Bury Walk-in Centre
for advice and treatment for minor illnesses and injuries.
Prestwich and Bury Walk-in Centres are open every day of the week; you can just walk in with no appointment needed. It offers an alternative choice for anyone who can’t get a same day appointment at their own GP practice, when they are suffering from an ailment, illness or injury that needs assessing quickly, but isn’t serious enough to require a visit to A&E.
As a reminder, the Walk-in Centre on Fairfax Road Prestwich and Bury Walk in Centre located in the Moorgate Primary Care Centre in Bury (opposite M&S) is open from 8am to 8pm, every day of the year.
The Walk-in Centre team can provide advice and treatment for a wide range of minor illnesses and injuries including cuts and small wounds; coughs, colds and flu-like symptoms; rashes and sore throats; urinary tract infections and muscle and joint injuries including strains and sprains. The team includes nurses who can prescribe some medications if required, for example to treat an infection (not repeat prescriptions).
Thank you for considering using Prestwich and Bury Walk-in Centres for minor illnesses and injuries and keeping A&E available for people who are extremely unwell and need urgent medical attention.
CARE AT THE CHEMIST - Your local chemist is available for advice on minor ailments. Please make use of this valuable service.
For further information on services in the area please click on the link below:
http://mhmc.penninecare.nhs.uk/ MY HEALTH MY COMMUNITY WEBSITE - Provides health tools to support staying healthy. The project aims to support our communities to improve knowledge on a wide range of health topics.
We welcome all feedback from patients both good or otherwise. We iue this to learn from and improve our service to you. There is a Friends and Family form in the Documents section that can be submitted to us online.
No smoking policy
We have a strict no smoking policy on our premises. This applies to staff, patients and visitors alike.
Use of mobile phones
We ask you to refrain from using your mobile telephone while in the premises. In particular, please switch your phone off whilst in the consultation!
Please note we now operate a zero tolerance policy
Very rarely there are incidents of rudeness or abuse to members of the practice. Any patient behaving in this manner will be removed from our patient list.
Police assistance will always be requested if a violent incident occurs.
We ask for your co-operation in making sure that this surgery remains a safe and pleasant environment for both staff and patients.
DO YOU HAVE ANY PARTICULAR COMMUNICATION PREFERENCES?
FOR EXAMPLE, DO YOU HAVE IMPAIRED SIGHT AND THEREFORE NEED US TO WRITE TO YOU IN LARGE PRINT.
PLEASE MAKE RECEPTION STAFF AWARE OF YOUR NEEDS SO THAT WE CAN RECORD IT IN YOUR MEDICAL RECORD AND COMPLY WITH YOUR REQUEST.
A PATIENT FORM IS INCLUDED IN OUR DOCUMENTS SECTION ON THIS WEBSITE.